UK Shipping Options
a) Free UK Shipping (2-3 Working Days)
For letterbox-sized packages
Dispatched same day for orders received by 1pm
Sent via 2nd Class Royal Mail
b) UK Standard Parcel Shipping: £1.99 (2-3 Working Days)
For items larger than letterbox size
Uses Royal Mail 48
Dispatched same day for orders received by 1pm
c) Royal Mail 48 / UK Tracked 48 (up to 20kg): £4.99
Dispatched same day for orders received by 1pm
Delivery within 2-3 working days
d) Royal Mail 24 / UK Tracked 24 (up to 20kg): £6.99
Dispatched same day for orders received by 1pm
Delivery within 1-2 working days
e) Next Day Tracked (DPD):
Dispatched same day for orders received by 1pm
Next working day delivery
International Shipping
All international orders use PostNL Tracked service. Estimated delivery times:
Europe: 5-7 days (Note: Brexit customs tax for EU orders over £22.00)
North America: 7-13 days
Asia: 10-17 days
South America: 14-20 days
Other Worldwide: 20 days
Insurance not included in international shipping price. Contact info@rapidsports.co for insurance options.
Oversized Items
Shipping for large items (e.g., treadmills, benches, rowers) not offered on the website. Contact [email protected] for availability and shipping prices.
Missing Items
Contact us immediately if an item doesn't arrive within the allocated time. We'll trace the item and offer a refund or replacement if it's lost.
Holidays and Delays
Bank holidays may cause service delays. Contact [email protected] with any questions.
Additional Information
Insurance available at extra cost
Shipping fees are non-negotiable
No direct collection service
We don't cover customs duties
We ship only to the provided order address
Payment accepted via credit card through PayPal (PayPal account not required)
Other payment methods (bank transfer, cheque) are acceptable
For any shipping inquiries, please contact us at [email protected]
This document was last updated on October 21, 2024.